Module 2 Briefing Sheet
- Celeste Headlee: “10 Ways to Have a Better Conversation.” TEDxCreativeCoast, April 2015 (link provided under terms of a Creative Commons license, BY–NC–ND 4.0 International)
- Brené Brown: “The Power of Vulnerability.” TedxHouston, June 2010 (link provided under terms of a Creative Commons license, BY–NC–ND 4.0 International)
- Forbes: “Read This and Be a Better Listener Immediately” (Kristi Hedges)
- View the Ted Talk videos and identity 2-3 key takeaways from each. Be prepared to share your insights with your Cohort Group. “Takeaways” include:
- something I want to do
- something I want to really think about more
- something I disagree with and want to understand more
- something that challenged me, and that I want to pursue more
- something that has had a lasting impact since I viewed the video
- Read “Read This and Be a Better Listener Immediately”
- Recall a recent workplace conversation through the lens of your role as a leader and less as a technical expert. Write a short verbatim (6-8 lines for each side of the conversation). What surprised you about this conversation? Did you notice a shift in your language, from “legal speak” to something else? If so what was it? Did you notice a different connection with the person? If so, what was it? What impact did this conversation have on your relationship? Be prepared to discuss this situation at a high level in the next seminar as an opportunity for you to differentiate your voice as a leader vs. a legal expert.
- How do you “show up” at meetings?
- Do you find yourself multitasking during meetings or conversations, or are you really “present”?
- At work, how would you describe your own courage? Compassion? Vulnerability?
- How well do you use active listening skills with the intent to understand or the intent to respond?
- How well do you pay attention to nonverbal communication, such as the speaker’s facial expressions, gestures and tone, in additional to verbal statements?
- How do your biases and emotional filters play a role in your ability to listen without judgment until the person is finished making their points?
- What are your best practices around picking up the phone vs. sending an e-mail or using other electronic forms communication?
- How well do you prepare meaningful agendas for meetings that you host?
- How informed are you about the objectives or agenda items for meetings you attend, or do you blindly accept meeting requests?
(Meet to discuss the following BEFORE Classroom session)
- Discuss the "Emotional Intelligence Case Study" that was handed out at the end of Module 1. And share any additional learning from the previous session that you wish to share.
- Share something from your LCP results and/or your Professional Development Plan that you have focused on in recent weeks.
- Share your experiences attending meetings: How do you show up most often? Catch yourself multitasking? What impact does this have on others and on your ability to be fully engaged? How do you know this?
- Share your key takeaways from any of the videos or the listening article.
Click here to download a Word version of the Briefing Sheet
on which you can record your responses and notes.
LEARNING GOALS FOR MODULE 2
- Identify appropriate methods of communication for different situations.
- Engage in active listening skills with the intent of understanding and responding (vs. reacting).
- Use clear and succinct language and the right tone to deliver your message.
- Discuss and provide strategies for translating “legal risk” into language the business can understand.
- Understand best practices for well-prepared meetings.