Jeanine Turner

Jeanine Turner helps executives gain a strengthened sense of how best to communicate their presence.  Using arguments, data, and audience analysis, Jeanine works with executives to choose messages and communication channels to create powerful stories. Her research and coursework explores persuasion, conflict resolution, and the impact of new media on organizational and interpersonal communication. When leading executive programs, Jeanine provides concrete skills and strategies for delivering information and messages as well as specific tools for managing difficult conversations.

Jeanine has a joint appointment in the Communication, Culture, and Technology Program and the McDonough School of Business, and holds the Annette N. Shelby Endowed Chair in Business & Leadership Communication at McDonough. In addition to her work with graduate students in the CCT program, Jeanine teaches courses for graduate students, executives, and undergraduates at McDonough. She also has taught in San Francisco, Overland Park (Kansas), Houston, Philadelphia, New York, Portage (Michigan), Baltimore, Toronto, and Montenegro.

Jeanine has earned recognition and teaching honors from the McDonough School of Business in 2000-2001 and Executive Master’s in Leadership Distinguished Teaching Awards in 2006-2007, 2011-2012, 2012-2013, and 2013-2014.

Research and Published Work

• "Being Present: Commanding Attention at Work -- and at Home -- by Managing Your Social Presence" (Georgetown University Press 2012)
• “Can Messages Make a Difference? The association between e-mail messages and health outcomes in diabetes patients.” (co-author) (Human Communication Research 2013)
• “Expanding the Walls of the Healthcare Encounter:  Support and Outcomes for Patients Online.”  (co-author) (Health Communication 2011)
• “Multicommunicating and episodic presence: Creating new constructs for studying new phenomenon” (co-author) (Computer-Mediated Communication in Personal Relationships 2011)
• “ Multicommnicating: A Practice Whose Time Has Come?  (co-author) (Academy of Management Review 2008)

Some of the companies and organizations with which she has worked: