Module 6 Briefing Sheet / Class of 2020
PROBLEM SOLVING AND DECISION MAKING
Click to download
- HBR, “Who Has the D? How Clear Decision Roles Enhance Organizational Performance” (Paul Rogers and Marcia W. Blenko)
- Decision-Making Diagnostic Tool
- Marcia W. Blenko: “How Companies Can Make Better Decisions, Faster.” Harvard Business Publishing Video, October 2010, at https://www.youtube.com/watch?v=pbxpg6D4Hk8
- Michael Brainard: “The Bias Trifecta: The Effect on Leadership Decision Making.” TEDxUCIrvine, August 2017, at https://www.youtube.com/watch?v=WQV4WjWymFk&t=10s (link provided under terms of a Creative Commons license, BY–NC–ND 4.0 International)
- Case Study: Carter Racing (Jack Brittain and Sim Sitkin, licensed through Delta Leadership, Inc.) (distributed by e-mail to Fellows)
- Watch the video, "The Bias Trifecta" and address the Personal Reflection questions below.
- Read “Who Has the D?” and watch the video “How Companies Can Make Better Decisions.” Both describe the RAPID decision-making process. Think about how your legal department, management team, and/or organization can use this model to improve its decision-making.
- Recall a recent business decision that you were part of that had broad impact on others. Use the Decision-Making Diagnostic Tool (in your Materials) to evaluate the decision.
- Analyze your Decision-Making ratings; what themes are you observing? Write down your thoughts and observations. Be prepared to explain your ratings and discuss how the RAPID decision-making process works at your next Cohort meeting.
- Read the Carter Racing case study and think about whether you would recommend racing or not racing. Why would you make that decision? (PLEASE DO NOT DISCUSS your thinking/analysis with any members of the Academy class or your cohort. We want to save those thoughts for class.)
- Think about what Michael Brainard says in "The Bias Trifecta" video regarding how we make decisions. Have you seen examples of biased decision-making in yourself? If so, where? Can you identify where your biases come from and how they manifest?
- How can you use Brainard’s charge to embrace humility and discipline in your own decision-making? What about the people with whom you work? If you were to counsel them on these issues, what would you say?
- What process or practices do you or could you engage to update your own thinking and prevent becoming less biased and less prone to being too over-confident in your decisions?
- Think about good decisions and decision-processes that you have been a part of. What made them good or positive? Be specific. What about those processes could be transported or transferred to other decision-making contexts?
- What factors prevent you (and others) from making good decisions? What can you do (if anything) to remedy those factors?
- What does the concept of RAPID as a decision-making process provide you in terms of opportunities to make better decisions? Try and understand how RAPID works.
COHORT MEETING (Meet to discuss the following BEFORE Classroom Session)
- Check in and share any additional learning from the previous session.
- Share your recent decision-making experience from the prework, the analyses you performed (Decision-Making Diagnostic Tool) and any particular, personal awareness or insights about RAPID.
- Share any of your additional responses to the reflection questions.
- PLEASE DO NOT DISCUSS your thoughts on the Carter Racing case with any members of the Academy class or the other members of your cohort. This is important. We want to save those thoughts for class.
- Learn how decision-making approaches impact quality, speed, yield and effort.
- Understand one's own decision-making style(s) and impact on others (inside and outside of your legal department).
- Learn how to better get ahead of issues by setting and managing expectations with the business.
- Learn and be able to apply the RAPID process to enhance effective strategic business decision-making.